Wyndham Grand Kayseri
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Informações importantes
Check-in a partir de | 14:00 |
|---|---|
Check-out às | 12:00 |
Pequeno-almoço | Pequeno-almoço disponível |
Animais de estimação | Animais de estimação não permitidos |
Crianças | As crianças são bem-vindas neste hotel |
Comodidades
Wi-Fi
Parque de estacionamento
Ar condicionado
Piscina
Centro de fitness
Spa
Mais sobre Wyndham Grand Kayseri
Wyndham Grand Kayseri
Situado no sopé da Montanha Erciyes, o Wyndham Grand Kayseri oferece vistas panorâmicas, serviço personalizado e um centro de bem-estar com comodidades de massagens.
Classificações e avaliações
Limpeza4,4
Localização4,4
Serviço4,3
Instalações4,4
Avaliações dos viajantes
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Mencionado pelos viajantes
Casal
Comentário: 01/07/2024
Hospedou-se em: 06/2024
Bem perto do aeroporto
Hospedei neste hotel pela facilidade de acesso ao aeroporto, que é um dos que atendem à região da Capadócia. De fato, nesse aspecto é uma ótima opção.
A localização é bem central. O quarto é moderno e com roupa de cama e banho de ótima qualidade, além de uma vista espetacular para a praça em frente . Não disfrutei do café da manhã do hotel, e não vou avaliar.
O aspecto que considerei negativo foi a dificuldade de comunicação em inglês do pessoal da recepção. Tive necessidade de deixar reservado um taxi para o aeroporto, para a madrugada, e somente uma atendente (muito simpática por sinal), dos três que estavam no momento, conseguiu me entender e fazer a reserva.
Outra situação que achei diferente foi que no restaurante do hotel, de uma rede internacional, o cardápio era somente em turco.
A localização é bem central. O quarto é moderno e com roupa de cama e banho de ótima qualidade, além de uma vista espetacular para a praça em frente . Não disfrutei do café da manhã do hotel, e não vou avaliar.
O aspecto que considerei negativo foi a dificuldade de comunicação em inglês do pessoal da recepção. Tive necessidade de deixar reservado um taxi para o aeroporto, para a madrugada, e somente uma atendente (muito simpática por sinal), dos três que estavam no momento, conseguiu me entender e fazer a reserva.
Outra situação que achei diferente foi que no restaurante do hotel, de uma rede internacional, o cardápio era somente em turco.
Resposta do hotel
Comentário: 2 de julho
Dear guest,
As a result of your post-stay observations in our hotel, we would like to thank you for your important scoring, which you have devoted your valuable time and shared with us.
The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you.
The positive satisfaction we receive from you encourages and guides our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.
We apologize for any negativity you may have encountered during your stay at our hotel, which is always faithful to brand standards aimed at providing the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We first apologize for any negativity you may have encountered during your stay in our hotel, which is faithful to brand standards that always aim to provide the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We see your experiences as an opportunity to provide better service to our valued guests and we take care with precision to recognize the changes in the quality of service we offer during your next visit to our hotel by focusing too much on all the negatives we convey.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days.
Best regards
Wyndham Grand Kayseri Hotel Management
As a result of your post-stay observations in our hotel, we would like to thank you for your important scoring, which you have devoted your valuable time and shared with us.
The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you.
The positive satisfaction we receive from you encourages and guides our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.
We apologize for any negativity you may have encountered during your stay at our hotel, which is always faithful to brand standards aimed at providing the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We first apologize for any negativity you may have encountered during your stay in our hotel, which is faithful to brand standards that always aim to provide the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We see your experiences as an opportunity to provide better service to our valued guests and we take care with precision to recognize the changes in the quality of service we offer during your next visit to our hotel by focusing too much on all the negatives we convey.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days.
Best regards
Wyndham Grand Kayseri Hotel Management
Casal
Comentário: 14/04/2024
Hospedou-se em: 04/2024
Ainda em ‘modo inverno’!
Hospedou-se em 13 de abril de 24. O hotel ainda está no "modo inverno" em vez do modo verão - ou seja, eles têm aquecimento, mas não ar condicionado. (Aparentemente você só pode ter um). Nossa primeira temperatura ambiente foi de 26 ºC. 5 graus C quando reclamamos, eles nos mudaram para uma sala mais fria - 24. 5 graus C. A única maneira de manter tudo “tão fresco” era manter as janelas abertas a noite toda!
Este tipo de temperatura pode funcionar para os habitantes locais, mas acho que está longe de ser ideal na minha perspectiva - e não é o que espero de um Wyndham Grand!
Este tipo de temperatura pode funcionar para os habitantes locais, mas acho que está longe de ser ideal na minha perspectiva - e não é o que espero de um Wyndham Grand!
Resposta do hotel
Comentário: 16 de abril
Dear Guest Donderondon,
As a result of your post-stay observations in our hotel, we would like to thank you for your important commentary that you have devoted your valuable time and shared with us.
We first apologize for any negativity you may have encountered during your stay in our hotel, which is faithful to brand standards that always aim to provide the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We see your experiences as an opportunity to provide better service to our valued guests and we take care with precision to recognize the changes in the quality of service we offer during your next visit to our hotel by focusing too much on all the negatives we convey.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days.
Best regards
Wyndham Grand Kayseri Hotel Management
As a result of your post-stay observations in our hotel, we would like to thank you for your important commentary that you have devoted your valuable time and shared with us.
We first apologize for any negativity you may have encountered during your stay in our hotel, which is faithful to brand standards that always aim to provide the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We see your experiences as an opportunity to provide better service to our valued guests and we take care with precision to recognize the changes in the quality of service we offer during your next visit to our hotel by focusing too much on all the negatives we convey.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days.
Best regards
Wyndham Grand Kayseri Hotel Management
Outro
Comentário: 03/02/2024
Hospedou-se em: 01/2024
Ótima localização e funcionários simpáticos.
Gostamos da nossa estadia no Wyndham Grand Kayseri. Os funcionários foram simpáticos, eficientes e os quartos eram espaçosos. Ms Tuba, a gerente da recepção, foi muito prestativa. Excelente localização para a cidade e para o aeroporto. O bazar e a mesquita ficavam muito próximos.
Resposta do hotel
Comentário: 5 de fevereiro
Dear Guest,
Thank you very much for your evaluation of your stay
The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days
Best Regards
Wyndham Grand Kayseri Hotel Management
Thank you very much for your evaluation of your stay
The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days
Best Regards
Wyndham Grand Kayseri Hotel Management
Viajante de negócios
TR
Comentário: 07/01/2024
Hospedou-se em: 01/2024
Ótimo quarto e localização, equipe profissional
Quarto espaçoso e limpo com cama super confortável (as janelas do meu quarto não estavam funcionando corretamente). Boa equipe profissional na recepção e restaurante. Ótima localização no coração da cidade. O restaurante Suz na cobertura do hotel é realmente caro e com refeições desagradáveis. Os clientes não são estúpidos se você cobrar acima da média europeia, você precisa servir algo especial. Não gostei de porções e sabores. . . portanto, o hotel é bom, exceto "restaurante exclusivo para turistas, Sûz"
Resposta do hotel
Comentário: 8 de janeiro
Dear guest YazarGezer,
As a result of your post-stay observations in our hotel, we would like to thank you for your important scoring, which you have devoted your valuable time and shared with us.
The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you.
The positive satisfaction we receive from you encourages and guides our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.
We apologize for any negativity you may have encountered during your stay at our hotel, which is always faithful to brand standards aimed at providing the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We first apologize for any negativity you may have encountered during your stay in our hotel, which is faithful to brand standards that always aim to provide the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We see your experiences as an opportunity to provide better service to our valued guests and we take care with precision to recognize the changes in the quality of service we offer during your next visit to our hotel by focusing too much on all the negatives we convey.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days.
Best regards
Wyndham Grand Kayseri Hotel Management
As a result of your post-stay observations in our hotel, we would like to thank you for your important scoring, which you have devoted your valuable time and shared with us.
The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you.
The positive satisfaction we receive from you encourages and guides our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.
We apologize for any negativity you may have encountered during your stay at our hotel, which is always faithful to brand standards aimed at providing the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We first apologize for any negativity you may have encountered during your stay in our hotel, which is faithful to brand standards that always aim to provide the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.
We see your experiences as an opportunity to provide better service to our valued guests and we take care with precision to recognize the changes in the quality of service we offer during your next visit to our hotel by focusing too much on all the negatives we convey.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days.
Best regards
Wyndham Grand Kayseri Hotel Management
Viajante a solo
Comentário: 04/10/2023
Hospedou-se em: 09/2023
Ótima localização, mas instalações não como anunciadas
O quarto era limpo e confortável e tinha a maior cama de casal que já vi. Também está em uma excelente localização, próximo a um lindo parque no centro da cidade. No entanto, eu escolhi o hotel porque ele anunciava instalações de spa em seu site. Quando fiz o check-in, disseram-me que não havia spa, mas disseram que havia piscina e sauna. A piscina era ótima, mas se houvesse sauna estava bem escondida porque não consegui encontrá-la. A suíte de ginástica não estava tripulada (16h), então não havia ninguém para perguntar.
Resposta do hotel
Comentário: 5 de outubro
Dear Guest,
Thank you very much for your evaluation of your stay
The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days
Best Regards
Wyndham Grand Kayseri Hotel Management
Thank you very much for your evaluation of your stay
The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.
We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days
Best Regards
Wyndham Grand Kayseri Hotel Management
Localização muito boa
Gevher Nesibe Mah Tekin sok, Kayseri, 38110, Turquia|A 0,31 km de Kayseri Castle
10 coisas para fazernum raio de 1,01 km
0,31 km
0,58 km
0,09 km
Aeroportonum raio de 5,33 km
5,33 km
Check-in e check-out
Check-in a partir das:
14:00
Check-out antes das:
12:00
Informações úteis
As crianças são bem-vindas neste hotel
6 anos ou menos
As crianças podem usar camas extra gratuitamente.
7 anos ou mais
As crianças podem usar camas extra por um custo adicional de EUR 5.
Animais de estimação não permitidos
Pequeno-almoço disponível
Preço do pequeno-almoço
15 € /pessoa
Opções do pequeno-almoço
Pequeno-almoço americano
Menu do pequeno-almoço
Buffet
Please inform Wyndham Grand Kayseri of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Please note that the rates on this website are quoted in EUR but that guests are charged in local currency at the front desk. Rates are based on the daily exchange rate.
O hotel aceita os seguintes métodos de pagamento: 
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