Museum Hotel
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Informações importantes
Check-in a partir de | 15:00 |
|---|---|
Check-out às | 12:00 |
Pequeno-almoço | Pequeno-almoço disponível |
Animais de estimação | Animais de estimação não permitidos |
Crianças | As crianças são bem-vindas neste hotel |
Comodidades
Mais sobre Museum Hotel
Museum Hotel
Located in the old part of Tbilisi city with easy access to nearby sightseeings, Museum Hotel is a boutique hotel which features a unique architecture, restaurant, bar and free WiFi throughout the property.
Classificações e avaliações
Avaliações dos viajantes
Comentário: 20/12/2024
Comentário: 26/12/2024
I stayed at this hotel for a total of 5 nights and everything was fine for the first 4 (at least for my room, more on my mother’s room afterwards), the view was great (got a free upgrade) and the breakfast is exceptional.
However, my final night was horrendous - at 2am I was woken up by a flashlight in my face and a random male stranger in my room staring at me. This was truly a traumatic experience as I was alone as a female. I thought I had put on the safety lock but after testing it the next day it does not work as long as the person has a key. After the sudden awakening I immediately phoned the receptionist, and this male receptionist had a horrible attitude and blamed the guest instead of admitting his own mistake. The next morning I asked the manager about what happened and only then I was told that the guest from the room next door forgot his key and simply asked the male receptionist for it, and mistakenly said my room number. Ok, of course this happens sometimes, but how on earth did reception give a random guy a key without checking the ID linked to the room wtf?? Doesn’t make any sense and it is 100% the hotel’s fault.
The hotel later compensated me with that night’s room stay and free transfer to the airport and a bottle of wine, but honestly, no amount of money can compensate for the fear I felt over my safety in a country that’s not really that safe to begin with. I woke up in cold sweat at least 4 times that night and could barely sleep before my 20 hour long flight. It was horrible and I do not recommend anyone staying at this hotel, unless they do something drastic to improve their management.
Onto their facilities/amenities, my mother’s room’s bathroom light couldn’t be turned off, and the mechanic simply told her to twist the lightbulb herself to turn it off manually. Wtf?? The next morning we complained and they finally fixed it by installing a pulling mechanism to help her manually turn off the light. The same day when she used the hairdryer (provided by the hotel) the electricity cut off entirely in the bathroom. There were problems almost every night and we couldn’t be bothered to spend so much time on our vacation to fix this hotel’s issues.
Comentário: 15/12/2024
Resposta do hotel
Comentário: 16 de dezembro
Thank you very much for your positive feedback. We are happy to hear that you thoroughly enjoyed your experience with us.
We would be delighted to welcome you back again soon!
Comentário: 16/04/2024
The kitchen is for show and not for use by residents
I still do not understand this.
Otherwise other toiletries etc were good. Breakfast was reasonable, but could be better. .
Resposta do hotel
Comentário: 23 de abril
Thank you for taking the time to tell us about your experience at Museum Hotel..
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Museum Hotel. Looking forward to welcoming you back!
Sincerely,
General Manager
Tamar Akhalbedashvili
Comentário: 08/04/2024
Resposta do hotel
Comentário: 12 de abril
Many thanks for writing such a positive review about your recent stay at Museum Hotel. We are pleased to see you enjoyed your stay.
Looking forward to welcome you back during your next trip to Tbilisi.
Sincerely,
Hotel administration
Excelente localização
Orbeliani Street, 8/10 Vakhtang Orbeliani St, Dzveli Tbilisi, Tbilisi, 0105, Geórgia|A 0,69 km de Freedom Square
10 coisas para fazernum raio de 0,50 km
Transportesnum raio de 6,18 km
Aeroportonum raio de 12,70 km
Check-in e check-out
Check-in a partir das:
15:00
Check-out antes das:
12:00
Informações úteis
As crianças são bem-vindas neste hotel
2 anos ou menos
As crianças podem usar camas extra gratuitamente.
As crianças podem usar camas extra por um custo adicional de GEL 50.
Animais de estimação não permitidos
Pequeno-almoço disponível
Preço do pequeno-almoço
19 € (≈GEL 55)/pessoa
Opções do pequeno-almoço
Pequeno-almoço continental
Menu do pequeno-almoço
From menu, Buffet.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Museum Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.
Cash
