Hotel Formosa Daet
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Informações importantes
Check-in a partir de | 14:00 |
|---|---|
Check-out às | 12:00 |
Animais de estimação | Animais de estimação não permitidos |
Crianças | As crianças são bem-vindas neste hotel |
Comodidades
Mais sobre Hotel Formosa Daet
Hotel Formosa Daet
Hotel Formosa Daet situa-se em Daet. Este hotel de 2 estrelas dispõe de serviço de quartos, uma receção aberta 24 horas e acesso Wi-Fi gratuito. O alojamento apresenta quartos familiares. No alojamento, cada quarto inclui secretária.
Classificações e avaliações
Avaliações dos viajantes
Comentário: 05/05/2014
Hospedou-se em: 04/2014
Satisfação
Comentário: 14/05/2014
Hospedou-se em: 04/2014
Muito decepcionado
Fiquei muito decepcionado com a equipe, que exigiu que nós pagamos para outra noite porque fizemos o check-out tardio, embora nós pedimos com antecedência se é normal para check out tardio.
Eles deveriam ter informado-nos quando chegamos no sentido de que não era permitido e que custa-nos extras.
Comentário: 04/03/2025
TERRIBLE EXPERIENCE!
bottled water for WELCOME DRINKS ONLY
only 1 pillow for each guest; extra pillow at 100 per night!!!
towel size not of standard size
does not allowed packed breakfast; plated breakfast; no choices provided!!!
Other amenities will be provided based on consumption, not on allocation!
staffs are not AMIABLE!!! customer service at its WORST!
Resposta do hotel
Comentário: 6 de março
First, regarding the bottled water, our website clearly states that we provide bottled water on the first night as a welcome gesture. For the following nights, guests may request a pitcher of filtered water as part of our sustainability efforts to reduce waste.
As for the pillows, each bed has a designated pillow upon check-in, which is standard practice in many hotels. Extra pillows are available upon request, with a small additional charge. The charge is clearly communicated, and there is no hidden agenda or attempt to deceive.
Regarding your breakfast experience, our policy—clearly outlined on the breakfast stub provided to you and in our website—states that breakfast is dine-in only. While we can accommodate packed breakfast requests if communicated in advance, you did not inform us of this need until the morning of your breakfast. As a result, your request for a packed breakfast, made at the last minute without prior notice, could not be accommodated. When told about this, you replied, “What if I don’t want to dine in? I want to take out my food”. When our staff explained our policies to you again, you chose to walk out of the breakfast area, despite already being there. This is not an example of reasonable guest behavior, especially when the policy was made clear.
Your comments about the towels are also unfounded. We source our towels from reputable suppliers, and they meet industry-standard sizes for hotels.
Finally, it’s important to address your experience with our staff. From the moment you arrived, you displayed a rude and demanding attitude, instructing staff to "hurry up" with your check-in process. Our team members are trained to be professional, polite, and accommodating, but they can only do so much when guests are unreasonable and disrespectful. We also noted that during checkout, you insisted on rushing out without following our standard procedure, which includes a brief room inspection.
We strive to make every guest’s experience pleasant, but it’s crucial that guests also adhere to the rules and respect the staff. We do not tolerate extremely rude behavior toward our staff who try their best to make every stay comfortable. Please make it a habit to read and follow the policies provided and ensure that special requests are communicated in advance. As with any establishment, not just hotels, there are existing rules in place to ensure smooth operations. It is unreasonable to expect an establishment to cater to your every demand when you did not even bother to read, understand, and follow its policies nor inform the staff about your requests in advance.
- Hotel Formosa Management
Comentário: 24/03/2024
Staff helpful and welcoming....
Unfortunately not a choice for breakfast ( there could have been at least 2 choices....)
Comentário: 23/05/2022
Hospedou-se em: 05/2022
Very good service
One thing that we did not like though was while local guests were served pineapple during breakfast, foreign guests were served mangoes with generous servings. This is not a deal breaker but we were quite envious as we also wanted mangoes.
Localização muito boa
2450 Vinzons Ave, Daet, 4600, Filipinas|A 2,36 km de Bagasbas Beach
10 coisas para fazernum raio de 1,30 km
Aeroportonum raio de 4,13 km
Check-in e check-out
Check-in a partir das:
14:00
Check-out antes das:
12:00
Informações úteis
As crianças são bem-vindas neste hotel
As crianças podem usar camas extra por um custo adicional de PHP 500.
Animais de estimação não permitidos
Please inform Hotel Formosa Daet of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of PHP 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
